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McDonald’s drive-thrus remain open much later than some of the restaurants, making them a firm favourite for people on the go or seeking a late-night meal. And while customers have very little interaction with the staff working inside, an employee has revealed that they know exactly who’s who from a single photograph taken in the queue. But it’s not just for security reasons.<\/p>\n
Taking to her TikTok account to share the secret, McDonald’s employee Emerald Cooper (@emmie.star) explained that the fast-food restaurant has cameras installed around the drive-thru.<\/p>\n
When customers arrive in their vehicles to make an order, a photograph of their car is taken to help staff keep track of multiple orders.<\/p>\n
While it also provides an element of security for the staff, the restaurant worker revealed that it also makes their job easier during busy periods.<\/p>\n
In the video, she revealed exactly what McDonald’s drive-thru employees see from inside the restaurant.<\/p>\n
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Showing a snapshot of a camera monitor, Emerald wrote: “For those wondering how we don’t get confused taking your order we take a picture of your car.”<\/p>\n
On the screen, the camera shows a side view of the driver and the car.<\/p>\n
According to other McDonald’s workers who share the same trade secret on TikTok, the camera takes a snapshot of the car after the order is placed.<\/p>\n
This links the vehicle to the ordered items so it’s easy for staff to find the correct customer.<\/p>\n
Don’t miss… <\/strong> Those hoping to hide away in their car while visiting the drive-thru may be disappointed to know that they are easier to see in the image than they may think.<\/p>\n In another video, a fellow employee Kate Clarke @katieeclarke joked: “So maybe don\u2019t pick your nose when you order\u2026 because we see it and we judge you.”<\/p>\n But while some TikTok users were wowed by the revelation, others shared that they don’t think it works.<\/p>\n One person commented on Emerald’s video: “And yet my order is always wrong.”<\/p>\n Another added: “I went to my local McDonald’s and they still managed to give me someone else’s order and they gave my order to someone else.”<\/p>\n A second revelation by other people who work for the fast-food chain detailed how easy it is for workers to hear customers as well as see them.<\/p>\n One person took to social media to say: “I’m waiting for the day they realise we hear them the moment they pull up, to the moment they leave the speaker box.”<\/p>\n According to the employee, staff can tune into vehicles from the moment they pull up when their headsets are triggered to turn on via a sensor.<\/p>\n
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